Cancellation and refunds

Cancellations and refunds for SlideShow Bob.

Effective date: September 4, 2026. Our 14-day refund policy, how to request a refund, and what happens to your license.

Try the evaluation first

SlideShow Bob provides a 30-day evaluation with all application features available. Evaluation exports are watermarked, and source image and audio files remain unchanged.

Customers are encouraged to test compatibility and workflow before purchasing. Product questions can be sent to support@gbmusictech.com.

Our 14-day refund policy

GBMusicTech accepts refund requests within 14 days of purchase.

After 14 days, all sales are final, except where applicable law or Paddle's terms provide additional refund rights or remedies. This policy does not limit mandatory consumer rights.

The request must be made within the 14-day window; refund processing may finish afterward. Submitting a request does not mean the funds have already been returned. Paddle processes the payment refund, and purchase records are used to confirm the transaction and request timing.

License effect

When an approved refund is completed, the associated paid license is revoked. You must stop using that paid license.

How to request a refund

Email support@gbmusictech.com with your purchase email address and, if available, your Paddle transaction or receipt reference. State that you are requesting a refund. Do not email payment-card numbers, passwords, or unnecessary sensitive information.

You can also request a refund through Paddle's buyer support at paddle.net or the support link in your Paddle receipt. The application's refund-request feature is another way to submit a request. If that feature is unavailable or reports that you are outside its automated window, contact Support or Paddle about any rights that still apply.

Keep your request and refund confirmation for your records. Contact Support if you need help checking the status of your request.

One-time purchase and Paddle terms

SlideShow Bob is a one-time purchase, not a recurring subscription, so there is no recurring billing to cancel. For a refund of the purchase, follow the process above.

Paddle is the Merchant of Record. Its Buyer Terms and Refund Policy also apply, including applicable consumer protections and fraud or refund-abuse provisions.